Conversations that Consider Needs
There is a four-step process that can help us have conversations that consider our own needs and the needs of another person.
- Being aware of what our needs are and behaviours stem from needs.
- Considering what the other person’s needs might be, and unmet needs may be.
- We can think about strategies that may meet our most important needs and avoid creating unmet needs.
- We can make a request to the other person about a strategy to meet our needs and their needs. If the person says no to the request, we assume that this means we don’t have enough information about the other person’s needs. We can continue to inquire about their needs, or we can find other ways to meet our needs that don’t involve the person.